Manage Bot Flow

To view the full flow of conversation that your Bot is prepared to handle, navigate to Bot Builder tab once you have selected your Bot from the Dashboard.

View the different conversation routes your Bot can take, or make changes using the Block library on the left.

In addition, you can preview the way your Bot would hold a conversation by selecting the Play button in the top-right corner.

Use this feature to get a feel of the conversation your leads will have and optimise the flow!