Manage Incoming Leads

Select your Bot (Product Caleb in this example) from your Dashboard, and navigate to the Reports & Insights tab as shown below:

Reports & Insights:

In this tab, you can view the Profile Information of all the leads that interact with your Bot! Select on any of the profiles to view additional data.

Messages:

Navigate to this page by selecting the Messages tab as shown below:

Here, you can view the full conversation your lead had with your Bot from the Bot's perspective.